Terms and Conditions

These Terms and Conditions ("Terms") govern your use of Qwikr ("Service"), operated by Qwikr ("we," "our," or "us") at qwikr.app. By using Qwikr, you agree to these Terms.

1. The Service

Qwikr provides order tracking software that allows businesses to manage production workflows and communicate order status to their customers via a web portal, SMS, and email.

2. Accounts

• You must provide accurate information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be 18 or older to create a business account
• One account per business unless otherwise agreed

3. SMS Messaging Program

Program Name: Qwikr Order Notifications

Description: Qwikr sends transactional SMS messages to end customers on behalf of businesses using our platform. Messages include order status updates and order completion notifications.

Message Frequency: Varies based on order activity and the number of workflow steps configured by the business.

Message and Data Rates: Message and data rates may apply depending on your carrier and plan.

Opt-Out: Reply STOP to any message to opt out of future SMS notifications. You will receive one confirmation message after opting out. After opting out, you will no longer receive SMS updates but can still view your order at your portal link.

Help: Reply HELP for help, or contact us at [email protected].

Supported Carriers: Major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary.

4. Acceptable Use

You agree not to use Qwikr to:

• Send unsolicited or spam messages
• Violate any applicable laws or regulations
• Transmit harmful, fraudulent, or deceptive content
• Interfere with the platform or other users
• Collect customer data beyond what is necessary for order management

5. Business Responsibilities

Businesses using Qwikr are responsible for:

• Obtaining appropriate consent from customers before entering their contact information
• Informing customers they will receive order status notifications
• Complying with all applicable laws including TCPA (Telephone Consumer Protection Act) and CAN-SPAM
• Accuracy of order and customer information entered into the platform

6. Payments and Billing

• Subscription fees are billed monthly or annually in advance
• All fees are non-refundable except where required by law
• SMS overages are billed at the end of each billing period
• We reserve the right to suspend accounts with unpaid balances

7. Intellectual Property

• Qwikr and its software, design, and content are owned by us
• You retain ownership of your business data and customer data
• You grant us a license to use your data solely to provide the Service

8. Limitation of Liability

To the maximum extent permitted by law, Qwikr shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Termination

• You may cancel your account at any time from your account settings
• We may suspend or terminate accounts that violate these Terms
• Upon termination, your data will be retained for 30 days then deleted

10. Changes to These Terms

We may update these Terms from time to time. We will notify business account holders of material changes via email at least 14 days before they take effect. Continued use after that date constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

12. Contact Us

Questions about these Terms:
Email: [email protected]